Back Office, Member App and digital onboarding in a 12-month agreement. Confirm your scope, start date and full costs before signing.
International prices in KES. Proposed fixed tariffs. Applicable taxes, external usage and assisted implementation are additional; full costs are confirmed before signing.
Named onboarding contact and scheduled account reviews
Add 100 members for KES 1,400/month (KES 16,800 for a full 12-month term). Capacity changes are agreed before billing. Every plan includes the Back Office, Member App and digital onboarding workflows.
One connected platform
Your team. Your members. Together.
Back Office
Member records, savings, shares and loan workflows in one workspace.
Member App
Give members access to balances, loan activity and statements. No separate app subscription.
Digital onboarding
Invite members, collect their details and review submitted documents.
Your SACCO’s estimate
Plan around your members.
Compare monthly payments and the full annual software cost for your membership and branches.
Count each member once. Exclude unaccepted invitations and closed, zero-balance records without loans.
Proposed monthly software payment
12-month contract, paid monthly
KES 84,000 over 12 months
Recommended plan
Community
Monthly base subscription
KES 7,000
Extra capacity
0 × 100 members
Monthly capacity charge
KES 0
Software estimate only. External provider charges, assisted implementation and applicable taxes are additional. The annual total assumes this capacity for all 12 months. Final scope, currency and terms are agreed before signing; this estimate does not create a charge.
Clear boundaries
Know what sits outside the subscription.
Your enabled services and their costs are agreed before you go live.
Costs outside the proposed software subscription
Service
How it is charged
Mobile money and bank payments
External provider charges for enabled connections, itemised in your agreement. No SenteRail percentage on savings in this proposal.
SMS and paid identity checks
Usage charges from the enabled providers. Document collection and review workflows are included; paid external checks are separate.
Migration and training
Self-service setup is included. Assisted imports, data cleaning and on-site training have an agreed one-time quote.
Custom integrations or larger rollouts
A scoped proposal for additional work, more than 10,000 members or more than 10 branches.
Start with a 30-day evaluation.
Explore the workflows with test data. No automatic paid subscription or annual obligation. Before live service starts, your SACCO signs its annual agreement and confirms the setup and payment arrangements.
Your annual agreement, monthly payments and other costs—explained.
What is included in every plan?
Back Office, Member App and digital onboarding workflows, with staff access, role permissions, approval controls and data exports. Your activation plan confirms which workflows and connections are ready for your SACCO.
Do members pay to use the app?
No separate SenteRail app subscription is proposed for members. The SACCO pays for its workspace. Payment-provider charges and the SACCO’s own fees are separate and should be shown before a transaction.
How are members counted?
The proposed capacity measure is the monthly average of daily unique member records with an open membership, a non-zero account balance or an outstanding loan. A person counts once per SACCO. Unaccepted invitations and closed records with no balance or loan are excluded.
What happens when our SACCO grows?
Add capacity in packs of 100 members. The estimator compares each eligible plan and member packs to show the lowest proposed subscription. Plan changes and extra capacity require an agreed amendment before billing, with added capacity ending alongside your existing term. Reaching a limit does not block access to existing records; the estimator never changes your agreed plan.
Are payment, SMS and identity-check fees included?
The subscription covers the software workflows. External mobile-money, bank, SMS and paid identity-provider charges are separate. You receive an itemised schedule for your enabled services before activation. No additional SenteRail percentage on member savings is proposed.
Can we try it before committing?
Request a 30-day evaluation using test data. It does not enable live money or automatically start a paid subscription. A supported live pilot, migration or extended evaluation needs an agreed scope and budget.
Are there setup costs?
Self-service setup is included. Data cleaning, assisted migration, on-site training and custom integrations are scoped and priced separately before work starts.
Which currency will we be billed in?
Uganda defaults to UGX and Kenya to KES. International prices use USD. These are proposed fixed tariffs, not live exchange-rate equivalents. Your agreement confirms the invoice currency, applicable taxes and final rates. Changing the website currency does not change an existing agreement.
Is this an annual contract or a monthly subscription?
The new offer is a 12-month software agreement, paid in 12 monthly instalments. Each plan shows the monthly payment and the full 12-month software commitment. Your final scope, currency, start date, payment schedule and additional costs are confirmed in the agreement before signing. Applying does not sign that agreement or start billing.
When does the paid term start?
Your agreement confirms the service start date after setup and payment arrangements have been agreed. Applying or starting a test-data evaluation does not start the paid term.
What happens at renewal or if we need to leave early?
A new annual term requires an agreed renewal. Monthly payments spread the annual commitment; they do not provide a month-to-month cancellation option. Contact the team about non-renewal or an early-release request. Notice, any remaining obligations, termination rights and data-export arrangements are set out in your signed agreement.
Will our existing agreement change?
No. Existing signed terms and agreed pilot commitments remain in place until a replacement or amendment is agreed. This page and changes to the website currency do not alter them.